March 27, 2015
I just wanted to take the time to compliment one of your employees, Susan, for the excellent service she provided this week. Susan literally went out of her way to help my grandmother yesterday. These days exemplary customer service is a rarity and should be commended. It is also the type of customer service that will drive repeat and word of mouth business.
Thank you again Susan.
Happy to Recommend
March 23, 2015
Thank you so much for the edible fruit arrangement. It's beautiful and unexpected.
I was happy to recommend [my friend] to you. I am so happy with my hearing aids and really notice the difference once I remove them at night. I am happy to recommend you and will continue to do so if I know someone else who needs hearing aids.
Thank you again for the fruit.
-Mary S. , Clifton, NJ
My Lucky Day
March 18, 2015
It was my lucky day when the mail delivered an offer from you for a complimentary hearing test.
From my first phone call with Tom, and my comfort level once I entered your office with Susan, and Jared’s care and knowledge, I want you to know how pleased I am with the outstanding service you have provided me. As a first time hearing aide user, the quality of my life is very much improved. Your team made the process very easy with outstanding service, effective communication, professionalism, and kindness. My sincere appreciation to your team.
-Emily A. Montclair, NJ.