The Customer Service is Fantastic!
Alex is a patient in our Clifton office, and recently sat down with Jared and shared his experiences.
Alex was encouraged to have a full hearing exam after not passing a hearing test at his primary care doctor's office. He was diagnosed with a high-frequency hearing loss.
"The customer service at the office is fantastic. They're really friendly. I had no idea how to get the hearing aids, and they made it really easy."
Watch his whole story below; closed captioning available.
I Can Hear The Birds Chirping
Our patient Marion shared her experiences with wearing hearing aids after only one week.
Thank you for excellent service!
My mom Margaret Lusciandrello (and I, her daughter) wish to say thank you again for your excellent service and the care you always show in helping to customize the hearing aids that are best for Margaret. A few months ago Margaret was contemplating the decision to purchase new hearing aids with current, improved technology, and we felt confident that you were the best specialist to ensure the outcome would result in better hearing with a custom fit.
Margaret is a sociable 89-year lady with gastric cancer and undergoing chemo treatments, and she and the people who love her most want her to have the best quality of life possible….that certainly includes excellent hearing. The new high-quality Oticon hearing aids allow for easy conversation and have made it possible for Margaret to no longer struggle with trying to hear what’s being said around her or the previous frustration of having many words and sentences repeated and missing out on so much.