Office Manager


Jeanne is one of the first voices you will hear when calling for an appointment in the Paramus or Mahwah offices. Jeanne joined the Audiology & Hearing Aid Solutions family in 2016. Jeanne has worked in a medical front office environment for over 25 years. Her bright smile and enthusiasm are contagious. Outside the office, Jeanne enjoys spending time with her family and friends.



Front Office Administrator
pic dawnOver the last 25 years, Dawn has met many very special people at Audiology & Hearing Aid Solutions. She understands the importance of helping you seek the very best in hearing health. Located in our Clifton office, Dawn is available and willing to go the extra mile to help you. Outside of the office, Dawn enjoys spending time with her family and black lab, Darcy.



Office Manager
Pamela 2Pamela joined us in 2015. She travels across all of our office locations ensuring our staff has the support & resources they need in order to provide the best possible service to our patients. Pamela has a Bachelor of Science in Business Administration. She worked in the financial services industry for many years before taking time off to raise her two daughters. She enjoys her new career that revolves around "improving the quality of people's lives". When Pamela is not working, you will find her on a spin bike, practicing Taekwon-Do, cooking and caring for her family, which also includes 3 dogs and a cat.



Patient Care Coordinator

jeffereyBratcher3 smJeff has an extensive Customer Service background stretching back over a decade. Known for his warm personality, Jeff particularly enjoys interacting with our seniors. As appointment coordinator for our offices, he will be more than happy to help find a convenient date and time for your appointment.



Managing Director

Penny AHASPenny joined us in 2010 and handles many of the behind-the-scenes office responsibilities. She earned her Masters of Business Administration degree at Hofstra University and obtained her CPA license shortly thereafter. Penny has over 15 years of professional experience in financial reporting and management and is excited to now apply her knowledge in an industry that directly helps improve others’ lives. When away from work, she spends time with her husband and daughter,  enjoys reading, gardening, and do-it-yourself home remodeling.