Front Office Receptionist

pic susanSusan is one of the first voices you will hear when calling for an appointment in the Clifton, Pompton Lakes or Cedar Crest Village offices. Susan has been part of the Audiology & Hearing Aid Solutions family for over 15 years.  Susan will always look forward to greeting you with a warm and happy smile.




Front Office Receptionist







Operations Manager
Pamela 2Pamela joined us in 2015. She travels across all of our office locations ensuring our staff has the support & resources they need in order to provide the best possible service to our patients. Pamela has a Bachelor of Science in Business Administration. She worked in the financial services industry for many years before taking time off to raise her two daughters. She enjoys her new career that revolves around "improving the quality of people's lives". When Pamela is not working, you will find her on a spin bike, practicing Taekwon-Do, cooking and caring for her family, which also includes 3 dogs and a cat.



Physician Referral Coordinator

pic mehdiMehdi completed his Masters in Physical Therapy degree at American International College in Springfield, Massachusetts, and a Bachelor of Arts in Psychology from Rutgers University in Newark, New Jersey. Prior to joining our company in February 2013, Mehdi was in the pharmaceutical industry for 12 years, specializing in the neurology marketplace. His primary focus was to raise awareness about Alzheimer’s to physicians in Northern and Central New Jersey. Mehdi is now proficient at raising awareness about hearing loss to physicians in the community. His passion is to improve the quality of life of others.



Patient Care Coordinator

jeffereyBratcher3 smJeff has an extensive Customer Service background stretching back over a decade. Known for his warm personality, Jeff particularly enjoys interacting with our seniors. As appointment coordinator for our offices, he will be more than happy to help find a convenient date and time for your appointment.




Managing Director

Penny AHASPenny joined us in 2010 and handles many of the behind-the-scenes office responsibilities. She earned her Masters of Business Administration degree at Hofstra University and obtained her CPA license shortly thereafter. Penny has over 15 years of professional experience in financial reporting and management and is excited to now apply her knowledge in an industry that directly helps improve others’ lives. When away from work, she spends time with her husband and daughter,  enjoys reading, gardening, and do-it-yourself home remodeling.